Portfolio
P2PU's partner network spanned over 30 institutions across the United States, Western Europe, and East Africa, connecting public libraries, universities, and civic organizations through a shared open learning platform. As the team was fully distributed and the partner experience had grown organically over time, institutional knowledge about how partners moved from inquiry to sustained engagement lived largely in individual relationships rather than in any shared documentation. This journey map reconstructs that arc from first contact through KPI-aligned impact reporting as a framework for onboarding new team members, orienting prospective partners, and making the case to funders for the operational depth behind P2PU's community outcomes.
Students at the Owens Library at the UGA College of Environment and Design needed a place to pray, stretch, decompress, and get connected to resources for under-communicated student groups. Students identified a clear gap: they wanted privacy, physical rest, and a space that explicitly centered LGBTQIA+, first-generation, and low-income students in its service design. In partnership with UGA's Office of Student Care and Outreach, the resulting well-being hub addressed those needs directly, with yoga equipment, sensory supports, crafting materials, and a prominently displayed Dawg Ally certification, and it now appears as one of more than fifteen officially recognized well-being hubs across the UGA campus network.